Shipping Policy
Shipping Policy
We want to ensure your order is delivered to you as quickly and safely as possible. Please review our shipping policy below for more information about our process.
Processing Time
- Orders are processed within 1-3 business days (Monday through Friday) after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
Shipping: 12-17 days (typically)
Please note that delivery times are estimates and may vary based on your location or external factors such as weather or carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on the delivery address and the size/weight of your order.
- Free shipping on all orders worldwide
International Shipping
We currently ship worldwide . International orders may be subject to additional customs fees, import duties, or taxes, which are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email.
Missing or Damaged Items
If your order is missing or damaged upon arrival, please contact us immediately at 01372 285969 We will work with you to resolve the issue and ensure your satisfaction.
Address Accuracy
Please ensure your shipping address is accurate and complete to avoid delays or misdeliveries. We are not responsible for orders that are delayed or lost due to incorrect or incomplete shipping information.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us at 01372 285969